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Communicating with Impact and Influence by Annie Jasmine
RM260.00
| Date | 20 February 2024 |
|---|---|
| Time | 9.00am – 5.00pm |
| CE/CPE/CPD | 10 CE Points / 10 CPE Points / 8 CPD Points |
| Facilitator | Annie Jasmine |
Where do you see yourself in 10 years? Do you aspire to be in the C-suite, leading people and driving change? If you do, you’ll need to master the art of influence — a skill which, like any other, can be learned.
Influence can be defined as the ability to affect the character, development, or behavior of someone or something, and it requires developing a strong emotional connection with yourself and others. Those who master the art of influence are often skilled at tapping into the emotions that drive people’s actions. This explains why influence is synonymous with leadership
Learning Outcome
By the end of the course, participants will be able to:
- Identify and recognize effective communication strategies by pinpointing ways to inspire and motivate others towards action or a specific viewpoint.
- Explain and Articulate the importance of clarity, confidence, and credibility in communication, analyzing their impact on tailoring messages to diverse audience preferences.
- Analyze and break down the unique perspectives of others, understanding their strengths while actively identifying and explaining them to build stronger relationships.
- Utilize these skills to effectively achieve goals by fostering better communication and understanding among diverse audiences.
Learning Outline
| 8 : 30 – 9 : 00 | Registration / Pre Assessment |
| 9 : 00 – 9 : 30 | Icebreaker and Introduction |
| Description: | 1. Program Intro |
| 9 : 30 – 10 : 30 | Communicating with Impact |
| Description: | 1. Understanding what effective communication is
2. Communicating with a positive image 3. Tips for great verbal communication Activity: Group exercise and hands-on practice |
| 10.30 – 10.45 | TEA BREAK |
| 10 : 45 – 11.30 | Understanding Communication styles |
| Description: | 1. Different communication style – when to use them
2. Know your style and strength – how it will benefit you 3. Personalities and communication Style Activity: Interactive exercise and role-playing scenarios |
| 11.30 – 1 : 00 | Active Listening and Engaged Presence |
| Description: | 1. Stephen Covey’s 5 levels of listening
2. Practical Techniques to improve listening skills 3. Influencing skills – The power of emotions and staying connected 4. Clarifying – Reflecting – Getting Curious Activity: Group work and discussion |
| 1.00 – 2.00 | LUNCH |
| 2 : 00 – 3 : 30 | Non-Verbal Communication and Presence |
| Description: | 1. Non-Verbal Communication and Presence
2. How non-verbal cues impact perception and influence 3. Body Language 4. Vocal tone and delivery 5. Active Listening and Engaged presence |
| 3.30 – 3.45 | TEA BREAK |
| 3 : 45 – 4 : 45 | Questioning Technique |
| Description: | 1. How to engage by asking clarifying questions
2. Open and closed questions 3. Questioning techniques Activity: Video and group exercise |
| 4 : 45 –5 : 00 | Recap |
| Description: | 1. Recap, reflect and next steps |
| 5 : 00 –5 : 30 | Q&A Session |
| Description: | 1. Questions and Answers |
Facilitator
Annie J. Morgis
Annie J. Morgis is a Leadership and People Development Trainer/Facilitator and ICF Certified Coach/Mentor.
She believes that intentional, mindful leadership is very important in today’s VUCA world. Her work focuses on helping her clients to realize their authentic self and find fulfilment for themselves and the people that they lead.
She is passionate about uncovering and unleashing the potential in individuals for teams and organizations through development and capability building. Having worked with multiple organizations, from various industries and individuals, she has seen the impact of Training and Coaching on them. With almost twenty years of local and international corporate experience, she brings both insight into and firsthand experience of the pressures and challenges leaders and team members in busy and volatile working environment face.
Approach
Annie believes in a humanistic approach in supporting individuals/teams in learning how to relate and communicate in ways that enable them to overcome challenges, discover new ways to lead and manage, and cultivate deeper trust withing their organizations. Her approach is based upon being mindful of, open to and curious about our own blind spots, strengths, and gaps so that she can partner and lead from a place of openness and honesty. Tools, models, and exercises provide a platform for discussion, with the “deeper” evolving from an environment of safety and openness in which people can put their conflicting views on the table without fear of reprisal.
Qualifications
- Human Resource Practioner specializing in Leadership & People Development with 20+ years of experience
- ICF ACC Certified Coach
- Certified NLP Practitioner
- HRDF Certified Trainer
- Volunteer: Mentor/Coach with Inspired Women Lead (IWL- Geneva) – A strong believer of supporting and growing women in leadership.
- Coach – Wanita Berdaya Selangor (WBS) a partnership with ICF Malaysia
Terms & Conditions
- Registration is on a first-come-first-served basis, only 30 seats are available.
- Participants need to sit in for the workshop throughout the day to receive the certificate and to fulfill the endorsement of points.
- Confirmation is subject to receipt of payment before the workshop.
- FPAM reserves the right to amend the program, speaker, date, venue, etc, without prior notice.
Frequently Asked Questions
1. How long will each physical program take?
Each physical program is the equivalent of a day’s CE Workshop training for approximately 8 hours with the morning & afternoon coffee break and lunch in between. The duration of the program excluding the break is 6 hours.
2. Can I attend only half the sessions of the training?
You will need to sit in for the session throughout the day unless you have a valid reason or a copy of proof.
3. Mode of payment?
We accept payment by credit / debit card (VISA / MasterCard / AMERICAN EXPRESS / Discover), by FPX (Affin Bank, Alliance Bank, AmBank, Bank Islam, Bank Muamalat, Bank Rakyat, BSN, CIMB Clicks, Hong Leong Bank, HSBC Bank, KFH, Maybank2E, Maybank2U, OCBC Bank, Public Bank, RHB Bank, Standard Chartered, UOB Bank).
4. How secure is shopping? Is my data protected?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card, and bank details cannot be retrieved by any third party. Credit card payments will also be verified through the 3D secure procedure.
5. Who should I contact if there is any transactional issue or problem purchasing any product/service?
Kindly drop a message below with the problem statement, and we will get back to you as soon as possible.